Everything an operator needs to protect the margin.

HospitalityOS connects to the tools you already run and turns scattered data into clear, dollar-ranked actions — every single day.

Daily intelligence

Start every day knowing exactly what changed, what it cost you, and what to do about it — in plain English, with a dollar sign on every answer.

Morning Brief

Every morning: what changed yesterday, where money leaked, and the top three things to fix today — each with a dollar impact. No dashboards to decode. Just answers.

Morning Brief

Today
1

What changed

Friday dinner sales down 12% vs. your 4-week average — average check held at $38.

2

Why it changed

Traffic, not pricing — 41 fewer covers. Reservations held; walk-ins dropped.

3

Where money leaked

Labor ran 3 points over target ($290), comps and voids spiked ($137).

-$427
4

What to fix

Trim one mid-shift server tonight and review Friday's comp approvals.

5

What to watch today

Rain until 6pm and a slow booking pace — expect a soft lunch, prep light.

Sourced from Toast, 7shifts, and Resy

AI Assistant

Ask your business anything — 'Why were sales down Friday?', 'Which menu items lose money?' — and get an answer straight from your own data. Private and local to your restaurant.

AI Assistant

Why were sales down Friday?

Friday lunch traffic was -25%, but average check held. It was a footfall problem, not pricing.

Signals & Alerts

Automatic detection of sales dips, labor overages, no-show spikes, cost jumps, comps and voids leakage, and overtime — ranked by dollar impact so you always know what matters most.

Signals & Alerts
Labor overage$300
Vendor price jump$180
No-show spike$95

Cost & profit control

Know your true costs in real time, catch vendor price creep before it erodes margin, and price every menu item to protect your bottom line.

Costs & Invoices

True food cost, pour cost, and prime cost from your invoices, plus a vendor price watch that flags increases before they erode your margin.

Cost Watch
Food cost
31%+2.1%
Pour cost
22%-0.4%
Prime cost
58%+1.2%

Chicken invoice up 11% — review sandwich pricing

Menu Engineering

Every item scored by popularity and profit, with pricing recommendations that protect your margin.

Menu Engineering
Burger★★★★★
High profit
Salad★★★☆☆
Low profit
Pasta★★★★☆
Med profit

Inventory

Over-ordering and stockout risk flagged from invoices and sales — no manual counts required.

Inventory Risk
Chicken breastOver-order
Olive oilStockout
SalmonOK

Profit

Real net profit after labor, food, beverage, and fixed costs — owner-only.

Net ProfitOwner only
Revenue$84,200
Food & bev-$28,600
Labor-$31,400
Fixed-$12,100
Net$12,100

Team & front of house

Staff smarter, retain better, and run a tighter floor — from scheduling to service in one view.

Labor

Turnover cost in real dollars, retention-risk flags, and staffing matched to forecasted demand.

Labor & Retention
Turnover risk — SousFlagged
$2,400
Understaffed Sat lunchFix
$180
Overtime alertFlagged
$320

Reservations & Seating

A live floor plan, tonight's book, and no-show and cancellation tracking.

Reservations
7:002 / 4
7:304 / 4
8:006 / 6
8:303 / 4
9:005 / 6
9:302 / 4
No-show risk: 8% for 8:00 party

Rush Hours

An hour-by-hour forecast of today's traffic, holiday awareness, and a two-week booking pace so you staff and prep ahead.

Rush Forecast
11
12
13
14
17
18
19
20
21

Peak at 7:00 PM — add 1 FOH

Growth & reputation

Own your delivery margins, your online reputation, and a clear path to the next profit fix.

Delivery

The truth about third-party delivery: real margin per channel, payout reconciliation, and disputable charges you can recover.

Delivery Economics
DoorDash
12%+$89 recoverable
Uber Eats
9%+$45 recoverable
Grubhub
11%+$32 recoverable

Reviews

Your rating trend, what guests actually talk about, and drafted replies. Harvard research shows one star of rating moves revenue 5–9% for independents.

Reviews4.2 ★
Service speed
Food quality
Atmosphere

Draft reply ready for 3 new reviews

Growth Engine

Your three biggest profit issues — the why, the fixes, and a notepad. Resolve one and it surfaces the next.

Growth Engine
1
Labor overstaffed weekendsFix: Cut 2 shifts
Chicken cost up 11%Fix: Raise $1
3
Wine menu underpricedFix: Review list

Built for your whole team

Everyone gets the view they need — no more, no less.

Host

Reservations, seating chart, rush-hour notifications

General Manager

The full operating picture: brief, signals, costs, menu, labor, delivery, reviews

Owner

Owner-only

Everything the GM sees, plus true profit, the Growth Engine, and private notes

See it with your own numbers.